Hours by Appointment Only: Monday-Thursday 10am-5pm, Friday 10am-3:30pm and Saturday 10:30am-1pm & 2:30-3:30pm. Appointments require at least 24 hours notice and can be made up to 1 week in advance.
Masks are required and must remain on while inside the building. We will wear masks to protect you and we require that you do the same. Per the Governor’s Executive Order, this applies to all people over the age of two.
There are capacity limits for every area of the building.
Much of our seating has been removed.
No food or drink allowed.
Practice physical distancing.
Patrons may book a one-hour slot per day in advance to use the library for a particular service, this includes browsing, working on a computer/printing (no headphones will be available), copying, or faxing.
Each reservation is for one person. If there will be multiple people in your visiting party, you must make an appointment for each person, including each child.
Booking an appointment can easily be done here. If you have questions, this video will show you how to book an appointment.
Please be prompt, as we will only be able to keep doors open for 15 minutes after each appointment time and that time will be counted as part of your hour-long appointment.
In Library Services Available
- Hold shelves
- Public computers
- Printing (debit/credit or exact change)
- Earbuds $1 (exact change)
- Copy machine (debit/credit or exact change)
- Scanner/FAX (FAX’s over 10 pages exact change)
- Reference assistance with physical distancing
- Library cards
- Curbside pickup of items available on the hold shelf
Services Not Available
- Meeting Rooms
- Children’s toys and computers
- In-person technology appointments
- Tutoring and group visits
- Office supplies (paper clips, pens, stapler, hole-punch, etc.)
- Most seating
- Microform machines
- Makerspace services
- Digitization Station
Curbside Pickup Remains Available
We will continue to offer contact-free curbside pickup for items that you have been notified are on the hold shelf or museum passes that you have requested if you choose not to enter the building. Curbside pickup will be available Monday – Thursday 9am-11am, 2pm-4pm, and 5pm-7pm; Friday and Saturday 9:30am-11:30am and 2pm-4pm.
Returning Library Materials
Library materials may be placed in the book drop located in the parking lot next to the parking payment kiosks. It's a big silver bin with two slots for returning books and media. You can either drive up or walk up. Library materials returned are quarantined for 72 hours before they are checked in and shelved.
Need to Reach Us?
Library staff are available to answer our phone (978-623-8400) from 9am to 9pm Monday-Thursday and 9am-5pm Friday and Saturday. We can also assist you via email and our online chat service Monday-Thursday from 9am to 9pm, Friday and Saturday 9am-5pm and Sunday 1pm-5pm.
We look forward to welcoming you back!
Barbara McNamara, Library Director, and the Staff of Memorial Hall Library